Frequently Asked Questions

No experience is required for beginner courses. Advanced tracks expect comfort with formula math, dilution calculations, and structured evaluation.

Online courses offer an optional starter kit (where shipping regulations allow). In-person classes provide lab access and consumables during scheduled sessions.

Yes. Certificates are issued upon completing required modules and passing the evaluation criteria for the selected track.

Recordings are available for online blocks when permitted by the instructor. In-person sessions can be rescheduled within availability and safety constraints.

If you’re new to formulation, start with the Foundations course. If you already build accords and understand concentration math, consider the Creative Lab track.

Yes. We cover safe handling, dilution, documentation basics, and a practical overview of compliance concepts. Always follow your local regulations and supplier SDS/IFRA documents.

Yes—online cohorts are international. Starter kits may be restricted in certain regions; we provide alternatives and shopping lists when shipping isn’t possible.

Access windows depend on the program. Typical cohorts include access throughout the class plus a post-course review period for downloads and replays.

Yes—feedback formats vary by track (written notes, live critique, rubric scoring). We focus on structure, balance, diffusion, stability considerations, and clarity of intent.

Payment schedules and refund rules depend on the cohort and location. If you need help, submit a question with your email and we’ll respond with the relevant policy.